SPD Contact Centre

Set up in 2022, the SPD Contact Centre provides training and employment opportunities for persons with disabilities in the contact centre industry. The centre is managed by industry veterans who are passionate about imparting knowledge and mentoring persons with disabilities under their charge.

Situated at the Enabling Village, the SPD Contact Centre offers a range of outsourced services such as:

  • Call management
  • E-mail management
  • Live chat support
  • Telesurvey and telemarketing
  • Appointment booking and confirmation
  • Data entry

Why Choose Us?

Personalised Service

We are a young start-up team backed by industry veterans, and this means we are able to adapt faster and work harder to meet your needs.

Availability

We work around the clock 24/7 to serve your business needs to save and provide you more time.

Custom Solutions

No two customers are the same and, in collaboration with our partners, we create bespoke solutions to meet your unique business requirements.

Connections

We keep you connected with your customers through our integrated omni-channel solutions for a seamless customer experience.

Business Continuity

Whether you are a local start-up or global MNC, we can support your business from our offices in different locations.

Economy of Scale

Through economy of scale, we pass the savings back to you.

Contact us

Customer Service Agent Athirah smiling and looking at her laptop

To find out more about our programmes and services via e-mail at information@spd.org.sg today.